Contact Us

Do you have any question?

Last Updated: August 31, 2026

Thank you for visiting Ladyroad. Our support team is here to help with product questions, order updates, shipping, returns, warranty support, payment questions, and general customer service.

Email: service@ladyroad.com

Contact:+1 866 688 2322

Business Hours: Monday to Friday, 9:00 AM - 5:30 PM (EST)

Registered Business Address: 5900 Balcones Drive Ste 100 Austin TX, USA 78731

U.S. Fulfillment & Authorized Return Partner Locations

West Coast Fulfillment Partner Location:
611 Reyes Dr, Walnut, CA 91789, United States

East Coast Fulfillment Partner Location:
975 Old Norcross Rd, Lawrenceville, GA 30046, United States

East Coast Fulfillment Partner Location:
3438 US-80 Dock #N1, Ellabell, GA 31308, United States

Returns require prior written authorization. Please do not ship returns to these locations without an approved RMA.

Free Shipping

Free standard shipping across the contiguous U.S. Orders are fulfilled through our U.S.-based logistics partners.

Customer Service

Our professional customer support team are here to assist you before, during, and long after your purchase.

1-Year Limited Warranty

Ride confidently with a 1-year limited warranty covering your scooter's motor, battery, and main structural components.

Secure Payment

Your transactions are protected. Shop safely using our secure checkout technology